Below are answers to our most frequently asked questions. If you can't find an answer to your question here, connect with us through our Contact page.
Is Free Shipping Available?
Yes! Consider your shipping costs "on us" for orders over $75! See our Shipping information: Shipping & Return Info
What Shipping Methods Are Available?
All orders are shipped from Greenville, SC. We use three carriers: USPS, UPS & Fedex Delivery.
Do You Ship Internationally?
At this time we do not ship internationally.
What Payment Methods Are Accepted?
We accept Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and
Google Pay.
How Will I Receive My Invoice?
All invoices will be emailed & printed and shipped with the package. The invoice email we use is
determined by you at the time we establish your account.
How Do I Place An Order?
A majority of the orders we receive are placed online. You may also telephone 864-246-5153.
Do I Need An Account to Order?
No, you do not need an account. You have the option to create an account to keep record of
orders and save your customer info.
Who Should I Contact With Further Questions?
If you have any questions, you can email us at info@saltmonkey.com.
How Do I Cancel Or Change My Order?
If you need to cancel or change your order, please give us a call at 864-246-5153 or email us
at info@saltmonkey.com.
How Do I Track My Order?
Tracking information will be sent to the person that places the order via email. Tracking
information is also emailed along with the invoice.